"No Worry Purchase" Terms & Conditions

Thank you for choosing to shop with Portside Interiors.

 

After you complete your order, a Portside Interiors representative will follow up to confirm estimated timelines, including any delays or split shipments for items not currently in stock. If the expected timeline doesn’t work for you — no worries. We can cancel your order and refund the payment before it proceeds.

If you have any questions or hesitations before placing an order, we encourage you to call the store. Our team truly knows furniture — and loves it! We’re happy to help with questions about size, colour, quality, comfort, or anything else. When helpful, we can also provide additional photos by email or text to assist your decision making.

 

Please note that some items are classified as “special order” or “custom order.” These pieces are considered FINAL SALE and are not eligible for refund. Our goal is to ensure you have a positive experience — and our sales team is here to help guide you confidently through the process and avoid any surprises.

 

Delivery is available outside the Vancouver and Fraser Valley areas. For shipments beyond this region, we may need to source a quote and confirm timeline availability, as this depends on your location and circumstances.

 

Thank you!